Introduction

Once you have signed up to iThink Connect, you can then subscribe and manage your iThink Connect products through the iThink Connect Portal.


However, other users from your organisation may also want to manage their products through the portal. If they are not registered with the iThink Connect Portal, they will not be able to and will be taken to a page that looks something like below.




If you are the first person to register for iThink Connect, then we will identify you to them as the point of contact to give those users access.


Therefore, to give those users access to the iThink Connect Portal, please follow these instructions.


Setting up a user to access iThink Connect Portal

To setup a user to access the iThink Connect Portal do the following:

  • First, you will need to login to the iThink Connect Portal.
  • Second, you will need to click on Settings from the left-hand menu.

  • Scroll to the bottom of the page and click Add user.

  • From the add user screen

  • Fill in their username, which is usually their email address.
  • Choose to enable the user.
  • Choose which roles they should have.
    • A customer role can manage products settings.
    • A customer technical admin role can add users, subscribe to new products and manage product settings.
    • A customer billing admin can subscribe to new products
  • Click Submit

The user will now be able to login to iThink Connect Portal.



If you wish to stop someone having access then delete them.